Pixologic only provides upgrades for the KeyShot for ZBrush version. For all other versions (including floating licenses), please contact Luxion's support directly at https://www.keyshot.com/help/
The ZBrush to KeyShot Bridge does not need upgrading at this time.
KeyShot 9 Upgrade Eligibility
Pixologic follows the same promotions with KeyShot for ZBrush that Luxion offers for KeyShot.
- If you purchases or upgraded to KeyShot 8 for ZBrush (either HD or Pro) on or after 10/1/19, you will receive a free upgrade to KeyShot 9. You can download the new version immediately from http://keyshot.com/zbrush and it will activate using your KeyShot 8 serial number.
- If you have KeyShot 7 or 8 and are not eligible for the free upgrade, it will be possible to upgrade to KeyShot 9 for a small fee. See below.
- If you have KeyShot 5 or 6 it is no longer possible to upgrade. To get KeyShot 9 you will need to purchase a new license.
- Please note that if My Licenses lists your version simply as "KeyShot for ZBrush" with no version number, this was the very first release of KeyShot for ZBrush and was in fact a special variant of KeyShot 5. It can no longer be upgraded.
For KeyShot 7 and 8 users who are not eligible for the free upgrade, you can purchase an upgrade at the following prices:
KeyShot 7 HD to KeyShot 9 HD: $80 USD
KeyShot 7 HD to KeyShot 9 Pro: $200 USD
KeyShot 7 Pro to KeyShot 9 Pro: $160 USD
KeyShot 8 HD to KeyShot 9 HD: $80 USD
KeyShot 8 HD to KeyShot 9 Pro: $200 USD
KeyShot 8 Pro to KeyShot 9 Pro: $160 USD
For all upgrade types, please go to http://pixologic.com/my-licenses and log in using your Support credentials. Next to your KeyShot for ZBrush license you will see buttons for your upgrade options. Simply choose the option that you wish and proceed from there.
All paid upgrades will give you an upgrade serial number. This is a special type of serial number that will not function without the one from your original purchase. Please keep your original serial number as well as the new one!
KeyShot 9 Pricing:
The prices for new KeyShot licenses remain unchanged with the release of version 9. KeyShot 9 HD for ZBrush is $200 and KeyShot 9 Pro for ZBrush is $400.