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  1. Pixologic
  2. Topics that Apply to All Pixologic Software

Installation

Topics regarding installation of ZBrush and ZBrushCore.

  • How to Install ZBrush or ZBrushCore

    Before downloading the installer we recommend that you temporarily disable any anti-virus software that you have running. (This includes Windows Defender!)  Our installer is safe but some AV programs ...

  • Installer Doesn't Start

    We have seen a few cases where the installer simply refuses to run for a user, yet downloading a fresh copy of the installer did not help. If this happens to you, this will be due to a third party app...

  • 32-bit Support for ZBrush or ZBrushCore

    32-bit support for ZBrush has been discontinued.  The last version to have a 32-bit application was ZBrush 4R7. If you have ZBrushCore, ZBrush 4R8 or 2018, you automatically have the 64-bit version. I...

  • Change of Platform

    All licenses for ZBrush/ZBrushCore 2018 and above are dual-platform.  There is no need to worry about platform changes with this version.  If you have not yet upgraded to the current version, please d...

  • "Damaged or Corrupt" Error when Installing on Mac OS X

    Mountain Lion introduced a new security feature called Gate Keeper, which prevents installation of unsigned applications.  If you have upgraded to Mountain Lion and encounter issues with installing yo...

  • ZBrush Downloads but can't be found on computer

    The most common cause of this issue is Norton.  What is happening is that Norton doesn't trust the executable that you're downloading and quarantines the file as soon as the download is completed. The...

  • Computers without a C drive

    ZBrush requires that your computer have a C drive.  This is for several reasons, including the fact that GoZBrush uses the C:\Users\Public\Pixologic folder (or its equivalent path name, depending on O...

  • Out of Memory Errors on Windows

    If you receive insufficient memory errors on Windows the first thing to check is where you installed ZBrush. Please ensure that you have not installed the software to the ProgramFiles(x86) directory. ...

  • Installer Stops About 3/4 of the Way Through (Windows)

    This is almost certainly Windows Defender. It has been more and more of a problem in recent months. It could be other antivirus software as well, but Windows Defender is the most common culprit. Tempo...

  • Adding a License through a CD Code (Purchases from Resellers)

    This article applies to both ZBrush and ZBrushCore.  If you are using ZBrushCore, simply substitute that any time you read ZBrush in these instructions. When purchasing ZBrush from a reseller or throu...