Topics regarding managing your subscription or payment matters/issues.
Subscriptions are subject to the Pixologic store Terms & Conditions. These rules are explicitly agreed to as part of the process of purchasing a subscription. You may cancel your subscription at any ...
If you are purchasing a subscription and receive a CCV Error despite the fact that you entered the 3-digit CCV code correctly, please ensure that you are not attempting to use a debit card. Even thoug...
Unfortunately, this is not possible for subscriptions. While a prepaid card is backed by a credit card company and bears its logo, it is not tied to any kind of credit account and therefore cannot be ...
NOTE: Also applies to canceling one subscription and starting a new one of the same length. For technical reasons it is not possible to convert a 30 day subscription to a 6 month term or vice versa....